Returns

If the ordered product was not to your liking, for whatever reason. In many cases you can return the item to us. The address to which you can return the article is:

KW FLEX Badminton specialty store
Heistraat 13A
5121 JK Rijen

After receiving and checking the return package, you will receive the money from us within five working days. The shipping costs for returning the item will be for your account. Even if it concerns an item that is returned which falls within the warranty conditions. The shipping costs made by us will not be refunded if the order is not fully returned.

Conditions for return:

• We use a 14-day return right. Returns must therefore take place within 14 days.
• You always report a return via [email protected]
• Rackets with plastic removed from the grip and / or stretched to your preferences can not be returned.
• Clothes that you have printed can not be returned.
• Shoes and clothing must still have the card attached to the product.
• The product must be returned unused in the original, unopened article packaging.
• The costs for returning letterbox post are at the expense of the buyer
• The costs for returning parcel post are € 4.95 in the Netherlands and € 6.95 in Belgium and Germany.
• The costs for returning a package or letterbox post from other countries in the Netherlands, Belgium or Germany are entirely for the account of the buyer.

Start your Return process here via the following link: KW FLEX RETURNS